0
  • No products in the cart.
Total:$0.00

Privacy Policy Surf AI Agent website

The Surf AI Agent  (“the Company”) attempts to keep the information on this Internet website current, accurate and complete but reliance upon any materials on this site shall be at your sole risk. All such information should be verified independently before being used or relied on. The Company assumes no responsibility for any damages arising out of the use of this site.


The materials on the Company’s website are provided “as is”. The Company does not make any representations concerning the accuracy, likely results, non-infringement or reliability of the use of the materials on this website or otherwise relating to these materials or on any sites linked to this site. Links or references to other websites or organizations do not imply endorsement or approval by the Surf AI Agent.


By using this website you are agreeing to be bound by the then current version of these Terms of Use. The Company reserves the right to change or modify this site at any
time without notice.


Wuxi Qinrui Technology Co., Ltd. and operating name “Surf AI Agent” is a legally registered entity with its articles of incorporation filed in Jiangsu, China. Our official registered business address is located at:


Name: Wuxi Qinrui Technology Co., Ltd.
Address: Suite 319, Building B1, No. 999 Gaolang East Road,
Wuxi City, Jiangsu Province,
People’s Republic of China
214124


This registration ensures compliance with local corporate laws and regulations. For verification or official correspondence, please contact main@surfaiagent.com.


Our North American HQ is at
201 – 1065 Canadian Place,
Mississauga, ON, L4W 0C2, Canada

All of our servers and providers are located in North America. Our workforce is entirely based in North America.


Conditions of use


The text, images, data, live or archived audio recordings, live or archived video recordings, multimedia clips, streaming media and other communications (the “Materials”) are provided by The Corporation of the Surf AI Agent (“SAIA”) and/or its licensors and may be subject to the rights of third parties. Materials are the property of or licensed to SAIA and are protected by intellectual property laws and regulations including relating to copyrighsts, trade-marks, trade-names, internet domain names, and other proprietary rights.

 

Access to and uses of the Materials are subject to the acceptance of the following covenants, terms and conditions:


Users may download one copy of the Materials for the sole purpose of non-commercial personal or private use or study if and only if all copyright and ownership notices contained on the Materials are retained and displayed together with the URL www.SAIA.ca or the URL displayed in connection with the Material.


In the event that the Materials are cited as having third party rights, the Users shall ensure that they obtain the express written permission of the owner of that copyright before making use of the Materials and shall ensure that ownership is cited.


The User shall not in any way alter, manipulate or modify the Materials or otherwise distort the Materials. The User hereby indemnifies SAIA, and/or its licensors for any actions, damages, costs, losses or claims brought or assessed against it for any inappropriate use of the Materials.


In the event that the User wishes to make use of the Materials in any other way than is permitted herein, express written permission must be obtained. The right is reserved to deny such requested access, at the owner entity’s sole discretion.


Social Media Terms of Use


The Surf AI Agent recognizes that social media platforms are important for communicating and engaging with residents. By visiting, contacting or contributing to any of our social media channels, the user agrees to the following Terms of Use. Social media providers also have their own Terms of Use which should be carefully reviewed and which the user is subject to.


Please also see the social media provider’s Terms of Use for their minimum age requirements. If you are under the age of 18, the Company requires that you have your parent or legal guardian review and accept these terms on your behalf, as a condition of visiting and contributing to Company social media.


The Company reserves the right to delete comments and/or block users that engage in inappropriate conduct including but not limited to the following:

  • Comments not respectful of other users on social media, or made in breach of confidence
  • Posting, encouraging, or encouraging others to post any messages or materials that are illegal, fraudulent, dangerous, violent, abusive, harassing, defamatory, sexual, offensive, libelous, hateful, incite hatred or violence, are discriminatory based on a protected ground in the Ontario Human Rights Code, compromise public safety, or encourage same, including encouraging any illegal activities such as defamation, fraud, breaching privacy, copyright, or intellectual property rights
  • Messages containing or leading to spam, a virus or malware, or posted for commercial purposes including advertisement, endorsement, selling or soliciting
  • Impersonating or falsely claiming to represent another party. Posting or spreading misinformation or misleading information
  • Failing to protect others’ privacy. Unless the user has a person’s consent to do so, a user should not post the personal information of another, including but not limited to:
  • Name, address, email address, phone number
  • Identifying particulars such as a picture of someone’s face, criminal, health, employment, financial or other similar natured information.

 

Identifying Numbers


Infringing on the intellectual property rights and copyrights of others, including failing to obtain the necessary permissions, licensing for the disclosure and/or usage of another’s representations, comments or information.


You agree that you shall comply with these terms and all applicable laws, and you are not barred from these services under the laws of Ontario or Canada. The Company may not respond to posts that violate any of these rules and we may notify the social media provider of your violation.


Any person who accesses any social media channels associated with the Company, is personally responsible and liable for his or her own actions and/or information they post or provide. This includes but is not limited to any collection, usage, or disclosure of the personal information or copyright of other parties without proper consents and in violation of the law. The Company shall not be responsible or held liable. By copying or distributing material on Company social media channels, the user represents that it has obtained all consents and complied with all laws necessary.

 

The Company shall hold the user fully responsible for any suit, claim, demand, charge, action, expense, cost (including legal fees) or cause of action brought against the Company by whomsoever in respect of any injury, damage or loss to person or property caused by or arising from, or in any way connected with the user’s usage and/or conduct on a social media channel associated with the Company.


The Company is not responsible or liable for any personal information or other information posted on public social media channels. All personal information posted is considered a record available to the general public. 

 

Be advised that social media platforms may contain a range of opinions and information which may not be accurate, complete, or current. Any use or reliance on any information shall be at your sole risk and should be verified by you before relying on it. The Company is not responsible or liable for the accuracy of any material or information. The views expressed by users or others are their own and the Company does not endorse or make any warranty, express or implied, as to any material found on social media. The Company shall also assume no responsibility or liability for the security of any information posted and such information may not be secure as third parties, including organizations outside of Canada, may be able to obtain and store it.

 

The Company may follow, retweet, or share content from the social media accounts of its partners or stakeholders. Being followed or liked by the Company does not imply endorsement of any kind.

 

Company social media accounts are intended to provide helpful information and resources. However, any information or response from the Company should not be considered definitive advice.


Our social media accounts will be monitored during regular business hours, during which time Company staff will attempt to respond to your questions or comments. However, depending on number of posts received, we cannot commit to responding to everyone.


This Terms of Service is subject to change without notice.


Questions or concerns about the Surf AI Agent LLC’s social media activity or the Company’s social media policy can be addressed to main@surfaiagent.ca.

 

Web privacy statement

Overview


Most of the information accessible on the Company’s website does not require you to identify yourself at all. You may access it anonymously.

However, the Surf AI Agent does collect personal information about you when you choose to provide it. We endeavor to collect only as much personal information as is absolutely necessary to assist you in conducting business with the Company via the website.


The Surf AI Agent endeavors to provide you with multiple service “channels” for conducting Company business (e.g. walk-in, mail-in, fax-in, phone-in, etc.) in addition to the Web. If at any time you have concerns about using the Web channel to conduct your Company business, you can rest assured that we will always provide you with an alternative (traditional) service channel as an option.

 

Purposes for which we collect personal information


We collect and retain personal information for the following purposes:

  • To process your requests for services, products or further information
  • We process your personal data in order to improve our services by training our algorithms. We will ensure the personal data is pseudonymized and anonymized to the extent possible for us to fulfill the purpose of processing. 
  • We use your personal data within our market and customer analyses of our services which mainly constitute usage statistics and data from customer analyses. We also use third party tracking services to provide relevant and tailored services, such as Google Ads and Google Analytics and others. We do not share your personal data with our affiliates and / or partners of Surf AI Agent. The result of our analysis is used to get insight into the needs of our users. We will ensure the personal data is pseudonymized and anonymized to the extent possible for us to fulfill the purpose of processing.
  • We process your personal data within the scope of our marketing, as we provide relevant and tailored communication to our audience. We do share your personal data with our affiliates and / or partners for affiliate program, if you opt in
  • To communicate with you regarding services or products that you have requested – for example to send you a statement or a receipt
  • To identify you if you have a query or concern about the service or product that you have requested
  • To advise you about changes to our web service offerings and of service interruptions
  • To meet legal and regulatory requirements
  • For software licensing 
  • For Payment systems, we use Stripe.com
  • Correcting or updating personal information
  • If your personal information changes (e.g. name, address, postal code, telephone number, etc.), or you no longer desire our services, we will endeavor to provide a way to correct, update or remove this information. Details of how to do this are usually provided on the web page where the information is collected or displayed.


Use and disclosure of personal information


The Surf AI Agent is the sole owner of the information collected on its site. We do not use or retain personal information that you provide to us for any secondary purposes unless we clearly notify you and gain your permission first. We will not sell, share, rent or otherwise disclose your personal information to any organization or individual outside the Surf AI Agent unless we first notify you and ask your permission.

 

The exceptions to this policy of non-disclosure are stated below. The Company may disclose your personal information:

  • To companies contracted to process your requests, such as Open AI. 
  • For law enforcement purposes
  • We use IP addresses to analyze trends, administer the site, track clients’ movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. We may occasionally report aggregated demographic information in the form of reports and statistics but this is not linked to any personal information that can be used to identify any individual person.
  • Some of the Company’s sub-systems require the use of “cookies”. For example, we use cookies when you purchase goods or services over the Internet to save the contents of your “shopping basket” as you proceed from one screen to another. The Company uses “session” cookies only (as opposed to “persistent” cookies). Session cookies are small files that are temporarily stored in your computer’s memory and are deleted when you leave the Company’s website.
  • For licensing of software and subscription services
  • For our affiliate program with our partners  at TrackDesk.com
  • For payments with partner at  Stripe.com
  • From time-to-time our site may request information from you via surveys. Participation in these surveys is completely voluntary and you have a choice of whether or not to disclose the information requested. Survey information will be used solely for the purposes of monitoring and/or improving the use and satisfaction of this site. If you choose not to participate in surveys, you will still be able to use our site or request services or products from us.

Protection of personal information


The Surf AI Agent LLC takes every precaution to protect your personal information on the internet. We protect your account information by requiring you to enter a unique Login ID and password each time you want to access your account information. Your password should never be shared with anyone.


Questions about the collection of personal information should be directed to the Company’s Freedom of Information and Privacy Coordinator. Email and mail addresses can be found under exceptions.


The Company uses SSL encryption technology to protect personal information (e.g. credit card numbers, etc.) during transmission. A security icon will appear in your browser window to indicate that you are using a secure site.


If you have any questions or concerns about the security of our website, you can send an email to main@surfaiagent.com.


Exceptions


There may be certain exceptions to the Company’s Privacy Statement. Any and all exceptions will be clearly identified at the moment that information is being gathered.

 

For more information, or if you have questions or concerns, please contact


By email at: main@surfaiagent.com

 

By mail at: Freedom of Information and Privacy Coordinator, Surf AI Agent LLC, Box 1101, 201 – 1065 Canadian Place, Mississauga, ON, L4W 0C2, Canada


Notification of changes to the privacy statement


If we decide to change our privacy statement, we will post those changes on the Company’s home page so that you are always aware of what information we collect, how we use it, and under which circumstances, if any, we disclose it.


Links to other websites

 

The Company’s website contains links to other sites (e.g. community links, business links, etc.). Please be aware that the Surf AI Agent LLC cannot be held responsible for the privacy practices of other sites. When you leave our site, we encourage you to read the privacy statement of each and every website that you visit before you provide any personal information. The Company’s privacy statement applies solely to information collected on the Company’s website.

 

Google Translate Disclaimer

Translations of text and web pages on the Surf AI Agent website are performed by Google Translate. Google Translate is a free online language translation service which can translate text and web pages into different languages. Please note that not all text may be translated correctly or be translated at all.


You agree that when a translation is complete, you assume the risk of any inaccuracies, errors and omissions therein. You agree that the Surf AI Agent shall NOT be held responsible or liable for any damages or losses that may result from your reliance upon or use of Google Translate.


If you have any questions about Google Translate, please read the Google Translate FAQs.


Google Calendar Disclaimer

By using the Google Community Events Calendar (the “Calendar”), you agree that
any Information such as suggestions, ideas, comments, or event details you send to Company is non-confidential and you have all rights and consents to submit such Information. Furthermore, by submitting any solicited or unsolicited information using this Calendar, you grant Company an irrevocable, royalty-free and unrestricted worldwide license to use, modify, reproduce, transmit, display, and distribute such Information for any purpose whatsoever to the extent permitted by law. You are responsible for the Information that you submit to Company and you agree to defend, indemnify and hold Company harmless for any and all claims related to you submission. Company may update the Calendar from time to time. However, you agree that Company does not guarantee or accept any responsibility or liability for the accuracy, currency or completeness of the Information on the Calendar.